77bd's Privacy Policy
At 77bd, protecting your personal information is our highest priority. This policy explains what information we collect, how we use it, and what steps we take to protect your privacy.
Introduction and Scope
77bd is an online gaming and betting platform operated for users in Bangladesh. When you use our website or app, you agree to the terms of this privacy policy. This policy applies to all services operated under the 77bdbet.cam domain.
This privacy policy has been prepared in alignment with 77bd's Terms and Conditions and, when read together, forms part of the complete agreement. You are requested to read both documents carefully before using our services.
If this policy changes, we will publish the update on the website and, where necessary, notify you at your registered email. Continuing to use the service after a change means you have accepted the updated policy.
| Feature | Overview |
|---|---|
| Data Collection | Information related to registration, transactions, and browsing is collected |
| Data Use | For account management, service improvement, and security |
| Third Parties | Only with service provider partners, on a limited basis |
| Security | SSL encryption and secure data storage are used |
| Your Rights | You can request to view, correct, or delete your information |
What Information We Collect
77bd collects your information at various stages — at registration, during transactions, and while you use the platform. The categories are described in detail below.
2.1 Registration and Identity Information
When you open an account, the following information is collected from you:
- Full name and date of birth (for age verification — to confirm 21+)
- Mobile number (for OTP verification)
- Email address (for communication and account recovery)
- Username and password (as login credentials)
- Mobile wallet details — bKash, Nagad, or Rocket number (for deposits and withdrawals)
2.2 Transaction Information
A record of every financial activity is stored in our system. This includes:
- Deposit and withdrawal amounts and times
- Betting history and game activity
- Bonus claims and wagering logs
- Transaction reference numbers
2.3 Technical and Browsing Information
When you use the 77bd website or app, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Session duration and page view data
- Cookie and local storage data
- Referral source (where you came from before visiting the site)
2.4 Communication Information
When you contact us via live chat or email support, a record of that conversation is kept. This is used to improve service quality and to resolve disputes.
Purpose of Data Use
77bd uses your information only for specific and legitimate purposes. We never sell your information to third parties without your consent.
3.1 Account Management and Verification
Your registration information is used to create and manage your account. Using the provided information to verify age and confirm identity is part of our responsibility.
3.2 Processing Financial Transactions
Your mobile wallet information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. This information is also used to verify transactions and prevent fraud.
3.3 Service Improvement and Personalisation
By analysing your gaming preferences and behaviour, we improve the platform experience. This information is used to deliver relevant offers and promotions to you.
3.4 Security and Fraud Prevention
Technical information is analysed to detect multiple accounts, suspicious transactions, or unusual activity. This ensures the security of all users' accounts.
3.5 Communication and Support
Your email and mobile number are used to send important account notifications, OTPs, and support-related messages. Our support team uses this information to provide 24/7 assistance in Bengali and English.
3.6 Responsible Gaming Programme
77bd takes responsible gaming seriously. Your gaming activity data is analysed to identify risky behaviour and provide assistance where needed. For more details, visit our Responsible Gaming page.
Sharing Information with Third Parties
77bd never sells your personal information or transfers it to advertisers. However, certain information may be shared with partners in the following limited circumstances:
4.1 Payment Processing Partners
Information required to process transactions via bKash, Nagad, and Rocket is shared with these payment platforms. This information is used solely to complete the specific transaction.
4.2 Game Providers
Game providers such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe may receive a limited amount of session data to operate their games. This data does not reveal any personal identity.
4.3 Technology and Security Services
To keep the platform secure, we use trusted technology partners who assist with fraud detection and cybersecurity. These partners are required to comply with our privacy standards.
4.4 Legal Obligations
Information may be provided to authorities in the case of a court order or legal requirement. In such cases, we provide only the minimum information required by law.
4.5 Business Transfers
In the event of a business merger or acquisition, user information may be transferred, but the terms of this privacy policy will remain in effect and you will be notified in advance if necessary.
Cookies and Tracking Technologies
77bd uses cookies and similar technologies to improve website functionality and enhance your experience.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, store security tokens, and remember language preferences. The site cannot function properly without these cookies.
5.2 Analytical Cookies
These cookies are used to analyse which pages are most visited and where users encounter problems, in order to improve the service.
5.3 Cookie Controls
Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may affect some important functions of the site.
Data Security Measures
Multiple layers of security measures are in place at 77bd to keep your personal and financial information secure.
6.1 Encryption and Data Transfer
All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology. Strong hashing algorithms are used to store passwords — plain-text passwords are never stored.
6.2 Access Controls
Only authorised staff can access your information, and only when there is a specific need. All access is logged and reviewed regularly.
6.3 Security Testing
Our systems undergo regular security testing. Potential vulnerabilities are identified and resolved promptly.
6.4 Data Retention Period
Your information is kept for as long as your account remains active. Even after an account is closed, some information may be retained for a specified period due to legal and financial obligations.
6.5 Response to Data Breaches
If a security breach occurs, we investigate promptly and notify affected users in a timely manner. Necessary steps are taken to resolve the issue.
Your Rights and Controls
77bd believes every user should have reasonable control over their own information. To learn more about us, visit our About Us page. Your main rights are outlined below:
7.1 Right to Access Information
You can contact us at any time to find out what information we hold about you. You can also log in to your account to view your own profile and transaction history.
7.2 Right to Correct Information
If any of your information is incorrect, you can request a correction. We will verify and make the correction as quickly as possible.
7.3 Right to Request Deletion
When closing your account, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal and financial obligations.
7.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional emails or messages, you can unsubscribe at any time or notify our support team directly. This does not apply to important account-related notifications.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact us via support chat or email. We can assist in Bengali and English 24 hours a day. Your request will be processed as quickly as possible after your identity has been verified.
Protection of Minors' Information
77bd strictly does not serve anyone under the age of 21 (21+). Age is verified at registration, and if a user is suspected to be a minor, the account is suspended until verification is complete.
If we become aware that information has been collected from a minor, that account will be closed and the information deleted. Parents or guardians who suspect a child has an account can contact us.
Policy Updates and Notifications
77bd reserves the right to update this privacy policy as needed. For significant changes, we will:
- Publish a clear notice on the website
- We will send a message to your registered email or mobile
- We will update the "Last Updated" date at the top of the page
If you continue using the service after changes are made, you will be considered to have accepted the new terms. For this reason, you are advised to visit this page regularly.
Contact Us About Privacy
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. The 77bd support team is available in Bengali and English, 24 hours a day, seven days a week.
For answers to common questions, you can also visit our Frequently Asked Questions (FAQ) section, where you will find detailed information about accounts, payments, and services.